"The service has been excellent. I cannot praise enough the prompt, courteous service I receive when I have to call, which is rare."
"They are polite and responsive to any questions. They are also prompt in their payment with no questions about a large or small bill for their share. Service in business is a number one requirement and they give it in spades!"
Edgar M. Boyd,
"United American has settled claims promptly and fairly. My doctors have never hesitated and seemed happy that I had such good coverage. It's a real comfort."
Elizabeth D. Snow
"We have had UA for almost 20 years. They are a great company. They always pay promptly and are accepted everywhere."
Willie H. Love, Sr.
Custer Park, IL
"Automatic" Claims Filing PLUS
Superior Service Included with your Retiree Health plan.
The last thing you want — especially when you're getting well — is the mountain of paperwork associated with getting Medicare claims paid! ACF PLUS takes the hassle out of Medicare claims filing.
Direct Provider Payment
With "Automatic" Claims Filing PLUS (ACF PLUS) claims and health care provider payments are made automatically when doctors accept Medicare assignment. You do virtually nothing!
Helps Eliminate Claims Filing Headaches
Most hospitals — inpatient or outpatient — and skilled nursing facilities file special forms directly with the company. Part B claims information is received directly from Medicare, practically eliminating your need to file.
Speeds Claims Processing
No waiting until you or your doctor(s) send claims to the insurer! The benefit check for your health care provider is usually in process before you receive your Explanation of Medicare Benefits forms.
Helps Ensure No Missed Claims
The superior service advantage of ACF PLUS helps ensure all eligible benefit dollars due under your plan are paid. Doctor bills and Explanation of Medicare Benefits forms can be misunderstood or lost and never reach you. With ACF PLUS this concern can disappear!
Concise monthly statements showing claims paid will be sent to you. If there are no claims, there is no statement.